A key part of the IncyteCARES program is the helpful information we can provide for eligible patients and caregivers. Through our call center, one of our IncyteCARES representatives can work with you one-on-one to answer questions about your condition, what you might experience during your treatment, and how to properly take your medicine.
When you’re first prescribed JAKAFI or JAKAFI XR, you’ll also receive a Welcome Kit including:
- Education about your condition
- Information about JAKAFI or JAKAFI XR and research that supported its approval
- An information card to share with your traditional pharmacy (so they’re aware of your JAKAFI and JAKAFI XR prescription)
- Details about the IncyteCARES program and how to contact us
An IncyteCARES representative calls all newly enrolled patients to answer questions and see how else they can help. Depending on your underlying condition, we may also offer an ongoing series of educational mailings and occasional follow-up calls.
Resources for Help Managing Day to Day
IncyteCARES can also connect eligible patients to resources that can help with managing your condition, having better conversations with your Healthcare Professional, and maintaining a positive outlook.
These may include:
- Tools for tracking your symptoms and daily medicines
- Help with finding patient or caregiver support groups
- Sources that provide emotional, financial, and other counseling services at low or no cost
- Information about organizations that may offer eligible patients help with transportation to medical appointments, treatment-related costs, and more
Find Other Resources and Support at JAKAFI.com
Need Help?
Our IncyteCARES team is available Monday through Friday, 8 AM–8 PM ET
Our IncyteCARES team is available
Monday through Friday,
8 AM–8 PM ET
Call us at 1-855-452-5234